General conditions of participation for our trainings and conferences

Prices do not include VAT.
Course material, drinks and food during the training are included.

Login and registration
The registration takes place via our website, alternatively by email, post or fax. You will receive a registration confirmation by eMail. Without this confirmation of registration there is no right to participation. Registrations will be considered in the order in which they are received and the number of participants may be limited.

Cancellation / withdrawal of the participant
Up to 3 weeks before the beginning of the seminar a free cancellation is possible. Thereafter, the participation fee must be paid in full, irrespective of whether and for how long the participant attends the seminar. A substitute participant may be provided.

Participation fees
The participation fees are due before the beginning of the seminar and must be transferred to the improuv GmbH business account stating the seminar and the invoice number.

Change von dates, venues, trainer and trainings agenda
We reserve the right to revise the seminar content and to change dates and venues. There is no entitlement to a specific trainer.
Registered trademarks. No guarantee is given that the products, processes and other names mentioned are free of third-party industrial property rights.

Cancellation or postponement of courses
Improuv may, at its discretion, reschedule or cancel courses, in which case improuv will make reasonable efforts to notify the participant at least 3 weeks in advance. The participant will not be charged for any cancellation or postponement by improuv.
In the event of cancellation or postponement of a course, improuv assumes no liability for the travel and accommodation costs incurred by the participants.